Ethics, the Environment and Working Practices 


Responsibly outsourced manufacturing is a cornerstone of Musaic; we are committed to protecting the workforces of our suppliers and business partners and the environment in which they operate. 
We only ever work with suppliers and business partners whose values are compatible with our own.
This includes the practices of our individual suppliers and business partners, and the social and political issues in any country or area where we sell or manufacture our products, sub assemblies or source components. 

The Environment

Musaic Ltd. is committed to being a responsible manufacturing business that makes all possible efforts to minimise the environmental impact of our operations. 
In particular, we commit to:
  • Meet or exceed all relevant environmental legislation and regulations that relate to our company.
  • Regularly review the environmental impact of our activities and endeavour to reduce our overall environmental impact using best practice techniques.
  • Provide the necessary training for our employees to discharge their responsibilities in achieving this goal.
  • Sustain a programme of continual improvement in environmental performance incorporating suitable measurement and monitoring mechanisms.
  • Work with our suppliers to encourage them to develop environmental best practices beyond regulatory compliance.
  • Actively promote recycling both internally and amongst our customers and suppliers.
  • Only engage with suppliers or business partners who share our commitment to protect and preserve the environment. This specifically includes compliance with all local government laws and international standards including all U.S. and E.U. regulations relating to environmental considerations, energy usage and waste management.


All Musaic products comply with the RoHS 2 directive (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment.) 
This is an EU directive (although all our products comply world-wide) that bans any electrical component from containing more than tightly specified trace levels of lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyls (PBB) and polybrominated diphenyl ether (PBDE). 
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The WEEE Directive (Waste Electrical and Electronic Equipment) aims to minimise the effects of electrical and electronic products on the environment by encouraging the recycling and re-use of components and reducing the amount of electrical/electronic product waste sent to landfill sites. 
Manufacturers such as Musaic are responsible for funding schemes for the collection, treatment and recovery of waste electrical equipment in line with the volume of product we manufacture. Distributors and Retailers are also encouraged to allow consumers to return their waste equipment free of charge. 
If a customer should wish to re-cycle or dispose of their Musaic product they should be able to return it to their point of sale who will then forward the product to a suitable scheme funded wholly or in part by Musaic.
All our products carry the ‘Wheelie Bin’ symbol that is designed to alert the customer to the presence of such schemes. 
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ErP Directive

The Energy-related Products Directive (also known as the Ecodesign Directive) sets out various guidelines and regulations for the use of power by electronic devices. This includes the level of power consumed in Standby modes and the efficiency of external power supplies for instance.
The overarching concern of the ErP Directive is to reduce both the energy consumed by products in use and standby and the energy consumed in their production.
All Musaic products comply with the ErP Directive as appropriate. Our Wi-FI products incorporate both low power Idle modes (whereby the Wi-Fi stays alive to maintain primary functionality) and Standby modes whereby the power consumption is reduced to <0.5W but the unit must be woken via the top panel Standby/On button.
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ISO 9001:2008 Certification

All Musaic factory partners are required to be ISO9001 certified. 
This is an externally audited Quality Management Standard that sets out specific guidelines and requirements that when followed ensure that each product conforms to a normalised level of performance and design conformity. This standard also specifies methods for the control of documents, quality control, internal (and external) audits, corrective and preventative actions.  Adherence to the ISO9001 requirements ensures that each individual Musaic product is of consistently high quality and complies with the relevant statutory and regulatory requirements.
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Working Practices

Musaic will only do business with suppliers or business partners, whose workers are treated fairly, present voluntarily, fairly compensated, allowed the right of free association, able to communicate openly with their management regarding working conditions and not exploited in any way.
Musaic’s suppliers are required to comply with both all local labour laws and regulations and the Electronics Industry Citizenship Coalition (EICC) Code of Conduct whichever may be more prescriptive.
This code of conduct sets out a framework for best practice in Working Practice (Labour) as well as Health and Safety, Environmental and Ethical considerations and also includes a Management system for auditing.
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Whilst we recognise and respect cultural differences, we strongly believe that all employees must be selected on the basis of that individual’s ability, rather than on a basis of gender, sexual orientation, racial characteristics or cultural or religious beliefs.


Musaic constantly monitors compliance with these terms and conditions and conducts regular on-site inspection of facilities. Musaic will terminate its relationship with any partner found to be in violation if they cannot immediately and irrevocably comply with all our requirements.